A mat of moss and a spilling gutter on a Rockport house
What homeowners notice
A homeowner notices that the north slope under the firs has gone thick and green, the front gutter overflows in every storm, and a few shingle tabs along the eave stand up from the roof. The south slope looks fine.
What we do
The roofer checks whether the shingles under the moss are still flexible, clears the gutter and valley by hand, lifts the moss with soft brushes in dry weather and re-seats the lifted tabs. Because the house has copper flashing at the chimney, zinc is left out of the plan and branch trimming is suggested instead.
What to expect
The homeowner receives a written quote that separates cleaning from repair and a note on how often to look at the roof again.
A look first, then dry-weather work booked with the roofer typical visit
An owner is replacing an old shingle roof and likes the idea of metal for the snow, but the front door and a woodshed sit directly under the lowest eave of a steep slope.
What we do
The roofer walks the property, notes what lies below each eave and proposes standing seam panels with snow guards above the entry and the shed. The quote names the panel, the finish, the trim and the way the eaves and ridge are fastened against wind, and asks the owner to check the design snow load for the parcel with the county.
What to expect
The owner can compare the metal quote with a shingle quote for the same roof, with the snow handling written down in both.
A site visit, then a written quote with the snow plan in it typical visit
A limb through the roof edge after a valley windstorm in Hamilton
What homeowners notice
A heavy limb comes down in the night, tears the shingles off one corner of the roof and opens the decking. Rain starts coming into a back bedroom, and the owner is unsure whether to go up and look.
What we do
The caller photographs the damage from the yard, moves furniture away from the stain and describes the opening. The roofer who takes the job fastens a tarp over the ridge to hold the weather out and notes the cracked boards, with the lasting repair to be quoted separately.
What to expect
The house stays dry through the next storms and the owner has dated photos and a written description for the insurer.
A call at any hour, then a visit when a roofer is free typical visit
Two layers of shingles on a mill-era Darrington house
What homeowners notice
A long-time owner of an older house sees curling tabs across the whole front slope and a stain in the upstairs hall. A previous owner had put new shingles over the old.
What we do
The roofer counts the layers at the eave, checks the attic and prices a full tear-off with an allowance for rotten boards, new flashing and ventilation. The owner is told to ask Snohomish County whether the job needs a permit, and the quote says who would apply.
What to expect
The owner has a written quote showing what is assumed about the decking and how extra boards would be priced.
An inspection first, then a written scope for a dry-season start typical visit
A rural owner finds drips on the hay floor after rain, and light shows through the ridge cap. The ribbed metal panels are in fair shape, but the screws have rust streaks running down from each washer.
What we do
The roofer presses on the rusted areas to check whether the panels are sound, then proposes replacing the fasteners and washers, resealing the laps and fitting a new ridge cap. The plan covers moving the hay and keeping the building closed in each evening.
What to expect
The owner compares re-fastening with a new roof and can see what each would involve.
One visit to look, then work scheduled around the hay typical visit
Ponding on a low-slope commercial roof in Burlington
What homeowners notice
A shop owner sees a stain on the ceiling below a flat section of the roof. After rain, a shallow pool stays near one corner for days, and the drain there is half full of leaves.
What we do
The roofer clears the drain, surveys the membrane for blisters and seams, and finds a split near the pooling. The quote compares a patch with adding a drain and tapered insulation, and says what is assumed about wet insulation below.
What to expect
The owner can decide between a repair and a larger fix with the evidence in photos.
A roof survey, then a repair or recover quote typical visit
A stain beside the chimney of a century-old Sedro-Woolley house
What homeowners notice
A brown ring appears on the ceiling beside the chimney breast after wind-driven rain. Layers of black roofing cement are smeared along the joint, and the owner has re-applied it twice.
What we do
The roofer traces the water from the attic, finds rusted step flashing and no counter-flashing set into the brick, and quotes new flashing in layers with the shingles around it lifted and re-laid. The quote asks the owner to mention any wood stove using the flue.
What to expect
The owner learns why sealant alone did not hold and gets a written scope for the joint.
An attic and roof look first, then the repair booked typical visit
Wind-lifted shingles on an acreage house near Acme
What homeowners notice
After a night of wind and long rain, shingles lie in the yard and the edge of the roof has lifted along one rake. A stain appears in a bedroom a week later.
What we do
The roofer inspects the lifted section and the flashing nearby, replaces the missing shingles, re-fastens the edge and checks the attic. The quote lists the work apart from a tarp if one is needed first.
What to expect
The owner gets a written description of the damage with photos, useful whether or not a claim is filed.
A call, then a visit once the weather and the road allow typical visit
Needle-packed gutters on a house at the edge of the foothills in Granite Falls
What homeowners notice
Water pours over the front of the gutter in every storm, the fascia behind it has gone dark, and a downspout empties against the foundation. Tall conifers overhang the roof.
What we do
The roofer clears the run, replaces a sagging section, re-hangs the gutter to the right slope, checks the fascia for soft spots and extends the downspout away from the house. A visit is combined with a roof check because the property is a long drive out.
What to expect
The owner has a clear gutter, a note about trimming the branches and a quote that shows what was done and what was not.
One visit to look, combined with a roof check, scheduled with the roofer typical visit
Have the same problem?
Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.
